Contact Information

Modells Sporting Goods Phone Numbers

Toll-Free Number:

  • (800) 275-6633

Customer Service:

  • (800) 275-6633
  • (212) 822-1000
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Modells Sporting Goods Chat:

Modells Sporting Goods Email:

Corporate Office Address:

Modell's Sporting Goods
498 Seventh Avenue 20th Floor
New York, New York 10018
United States

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Summary of Modells Sporting Goods Customer Service Calls

02:33 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Modells Sporting Goods to Ask about:

Shipping and Delivery Question:

  • “Did not get $ back for return”
  • “Did not get a confirmation of my order”
  • “I have not gotten my paycheck it's been almost 4 weeks”

Payments and Charges Question:

  • “Paybill”
  • “Discount”
  • “I forgot to applied coupon”

Request for Information Question:

  • “Order questions”
  • “Need to talk to customer service rep” , Review # 1735226
  • “Income verification”

Staff Question:

  • “Unprofessional store manager”
  • “Rudeness”
  • “A manager on the Fordham Road Bronx New York Modell's store told me that what I was buying was a rain jacket after I boarded I acknowledged it was not a rain jacket the manager talked to me and a disrespectful Manner and stated she will not give me m”

Cards Question:

  • “Do not Honor on my modell's MVP card”
  • “Credit card”
  • “Shredded my modell's card by mistake”

Employment Question:

  • “W2”
  • “W-2”
  • “Payroll”

Account Question:

  • “My account”
  • “Account” , Review # 1743725
  • “Why did my account close”

Return/ Replace Question:

  • “Last name change and phone number”
  • “Change address”
  • “Need rma number and return address for online return”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “My order got cancelled” , Review # 1721944
  • “Can’t activate Labor Day code online”

Product/ Service Question:

  • “Order not working”
  • “Need too speek to a person thats works in a corporate office”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Trying to fill out application”

Other Question:

  • “My MVP Rewards”
  • “Wrong size shoes”

Modells Sporting Goods Rating Stats

1.8 out of 5 stars
based on 53 reviews
See all 108 reviews

Rating trend


Modells Sporting Goods Terms of Service
Exclusions may apply to all discount promotions. Free standard ground shipping excludes oversized items & shipping surcharges. PLUS, FREE IN-STORE RETURNS. The Client's browser's Javascript functionality is turned off. Please turn it on so that The Client can experience the full capabilities of this site. MODELL'S ONLINE, INC. PLEASE CAREFULLY REVIEW THESE TERMS AND CONDITIONS FOR USE OF THIS SITE. THE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE THE USER'S LAST USE OF THE SITE. IF THE CLIENT DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE. This site (the "Site") is owned and operated by Modell's Online, Inc. ("Modell's"). Modell's reserves the right to alter the use of this Site, or to revise these terms and conditions at any time. Users who violate these terms and conditions may be suspended from using this Site, or may be permanently banned from further use.
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Modells Sporting Goods Privacy Policy
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Top Modells Sporting Goods Services

Shipping Service, Manager, Customer Care

Top Modells Sporting Goods Products

Gift Card

Modells Sporting Goods Pros and Cons

Pros: Sales and promotions offered by the company, Good prices, Really good products and pricing, Good products

Cons: Bad customer service, Lack of customer service or follow through, Bad attitude from manager, Unprofessional, Customer service very poor


Modells Sporting Goods is an online store that offers a great variety of sporting clothes and goods for any taste, age, and budget. Here you will find lots of stylish porting goods of high quality. The assortment is presented by products for sport fans, apparels (both for men and women), footwear, equipment, products for outdoor sports, room games and products for training. Modells Sporting Goods is a great choice for beginners and professional sportsmen. Everything you may be looking for: BMX bike, skates, snowboard or anything else can be easily found at this store. Orders over $99 get free shipping. Modells Sporting Goods makes living active life easy and delightful!

Modells Sporting Goods reviews and complaints

Modells Sporting Goods is ranked 28 out of 236 in Sport Equipment and Accessories category

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Modells Sporting Goods Stats

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