Queens, New York
Not resolved
3.8
Details
0 comments

I'm a very observant individual. The manager at this location (Ray) walks around with a very mean straight face like he doesn't want to be at his job.

I asked him a question about a footwear item and he just pointed his finger to the direction, speaking in a unpleasant tone. So instead of showing me where they were, I had to ask another associate for help. I over heard 3 associates standing around footwear speaking of the management in the building. It is very upsetting to hear they aren't pleased with their leaders.

I didn't purchase anything but the store itself was great. Modell's needs better leaders with smiley faces and better attitudes.

Product or Service Mentioned: Modells Sporting Goods Manager.

Reason of review: Poor customer service.

Modells Sporting Goods Cons: Unwelcome feel, Bad attitude from manager.

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