1 comment

Update by user Sep 07, 2017

Issue was resolved

Original review posted by user Sep 06, 2017

Worst experience with a company im doing first time purchase from, also customer care is failing soo soo bad. Havent got thru to them, i have contacted these people 2 days prior to their promise to reply back within a 24 hour period, i havent recieved any email from them yet, so today ive spent time trying to contact them on their telephone contact but got stuck listening to a machine voice, i was very skeptical of sites like these that doesnt offer pay pal but we needed a bag for my friend asap.... this far im very very dissappointed with Modells Sporting Goods Customer Care, I just want my money back.

Product or Service Mentioned: Modells Sporting Goods Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $52.

Preferred solution: Full refund.

Modells Sporting Goods Cons: Bad customer service.

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Went to get my son some shoes, had 3 competitors coupons. All 3 were denied, so they would rather loose 80 worth of business for a the 10 coupon.

Nobody was in the store, 3 buddies just chilling and laughing...

That's ok, bc I don't have to spend my money there. Seem to have gotten worse over the years.

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